Do note that due to specific circumstances such as item clearance, hygiene concerns or supplier requests, certain items are non-returnable, non-refundable and non-exchangeable
For non-returnable items, please check the list over here.
If you are not completely satisfied with any of our products, you may return them for an exchange :
1 Exchange. We accept Athena product returns within 10 Days in their original package with the security seal intact.
2.Return shipping costs. You must pay the cost of shipping and insuring returned items
3.Supporting documentation. Returned items must be accompanied by their invoice and order number.
4.The address for product returns is
c/o Sciencescan Consultancy & Services Pte Ltd
Blk 1002 Jalan Bukit Merah #04-05
5.Inventory and Refund . Athena does not under any circumstances guarantee that products offered on the Site are available in inventory. If Athena is not able to deliver any of the exchange items you order because they are out of stock, we will refund the amount charged to your credit or debit card for these products less shipping costs and send you a refund confirmation by email.
When your returned items arrives at Athena, we will refund the amount debited to your credit card account—less shipping costs—as soon as possible provided that the merchandise has been returned by you and received by Athena within 10 days of purchase and is in the same condition that it was at the time of delivery ensure the website have this functionality already]
We will issue a refund for any Athena products (in their original packaging) within 30 days upon receiving the return goods .
6.Damages. Athena will not be responsible at any time for any damages that you may incur because products are out of stock.
If you have any queries, please feel free to get in touch with our friendly Customer Service Team at firstname.lastname@example.org, we will be glad to help!